The Spa At Home

About
The Spa At Home is a first mobile-spa in South-Western Ontario, Canada. There goal is to increase
awareness on how to be healthy and also opening up franchises across the region. Their philosophy is to
revolutionize the Mobile Spa Industry by delivering the very best in professionalism, product knowledge
and value.
Scenario
The Spa At Home has hosted their website with a marketing company based out of US. It was a third-
party platform-based company that was charging arms and legs to the client and the client was not happy
with their service. Then the client approached us, OSAP Design. We had already designed the original
website of our client in 2009. Client remembered the kind of experience they had when we designed their
website. So, they contacted us again after a decade to redesign their website as well as take the reins in
hand and take over web hosting as well.
Task
The difficult task was to talk to the marketing agency based out of US, who was adamant of not releasing
the client. We handled it professionally and helped our client by retaining the rights of the domain name
and get a copy of existing website and its database. Client heavily rely on PayPal payment method, so we
were given a challenge to make a simpler way of payment for customers as well as managing backend for
the client.
Action
Working with the owner (the client) we came up with a designing strategy that’s inline with the
marketing strategy of the company. We first completed the web hosting and then redirected the domain,
so the website becomes functional. We then redesigned the whole website and simplified the look by
provided user-friendly look, easy-to-navigate and provide information to visitors in a most efficient way.
Result
Since the launch of the new website, client is happy and so is their clients.

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